First, A Quick Word.

This is just to get started. Once you send this back, we'll set up a soft launch of your assistant so you can test it live yourself. At the same time, we'll put it through our own deep testing — playing the role of one of your own customers, using everything we can find on your website, so we catch what needs fixing before your real customers do.

After that, the door stays open. Send us anything — a one-line correction, a policy we got slightly wrong, or a full document you want your assistant to know cold. Small adjustments and big ones are both welcome, any time.

Takes about 20 minutes, seven short sections. Most questions just need a quick, specific answer — think "how you'd explain it to a new employee on day one," not an essay. Not sure about something? Just say so and move on; we'd rather you keep moving than get stuck.