
Know What We Handle.
Know What Costs Extra.
Fully Managed means we run your website and AI Front Office. Self-Managed gives you the platform while you run it yourself. Here is the exact difference.
Every Customer Starts Fully Managed.
Your first month is $397 and includes building, configuring, training, testing, launching, and managing your system. After completing that month, remain Fully Managed for $397 per month or request Self-Managed for $147 per month.
Your plan renews as Fully Managed unless you request an eligible change before your renewal date.
Plan Comparison
| Coverage | Fully Managed$397 / MONTH | Self-Managed$147 / MONTH |
|---|---|---|
| Who manages the system | Go Big Formula manages it. | You manage it. |
| When it's available | Every customer starts here. | Available after completing month one. |
| Website build & launch | Included during your first month. | The existing Go Big Formula website continues while subscribed. New development is billed separately starting month 2. |
| Website hosting | Included. | Included while subscribed. |
| Ongoing website updates | Up to one standard website or Sadie update request per week. Reasonable related changes may be grouped into one request. | You make the changes or request separately billed development. |
| Sadie website chat | Included, managed, trained, and monitored by Go Big Formula. | Available with metered AI. You manage the configuration and training. |
| Standard phone AI | Included. Phone numbers, carrier minutes, and related usage charges are separate. | Not included. |
| Connected social responses | Go Big Formula configures and manages supported Facebook and Instagram responses. | You manage supported connections and responses. AI usage may be metered. |
| Review requests & responses | Go Big Formula configures and manages supported review tools and AI responses. | You manage the tools and responses. AI usage may be metered. |
| Unlimited AI | Included for normal supported business AI use.Fair-use protections apply. | Not included by default. Includes a $5 monthly AI credit. Unlimited AI may be added for $147 per month. |
| Ongoing Sadie training | Included. | You manage it. |
| Platform access | Included. | Included. |
| 24/7 platform technical support | Included for technical platform issues. | Included for technical platform issues. |
| Open Office Hours | Available. | Available. |
| Phone, text, email, domain & carrier costs | Billed separately when used. | Billed separately when used. |
| Custom development & advanced projects | May require a separate quote. | May require a separate quote. |
Fully Managed$397 / MONTH
Who manages the system
Go Big Formula manages it.
When it's available
Every customer starts here.
Website build & launch
Included during your first month.
Website hosting
Included.
Ongoing website updates
Up to one standard website or Sadie update request per week. Reasonable related changes may be grouped into one request.
Sadie website chat
Included, managed, trained, and monitored by Go Big Formula.
Standard phone AI
Included. Phone numbers, carrier minutes, and related usage charges are separate.
Connected social responses
Go Big Formula configures and manages supported Facebook and Instagram responses.
Review requests & responses
Go Big Formula configures and manages supported review tools and AI responses.
Unlimited AI
Included for normal supported business AI use.Fair-use protections apply.
Ongoing Sadie training
Included.
Platform access
Included.
24/7 platform technical support
Included for technical platform issues.
Open Office Hours
Available.
Phone, text, email, domain & carrier costs
Billed separately when used.
Custom development & advanced projects
May require a separate quote.
Self-Managed$147 / MONTH
Who manages the system
You manage it.
When it's available
Available after completing month one.
Website build & launch
The existing Go Big Formula website continues while subscribed. New development is billed separately starting month 2.
Website hosting
Included while subscribed.
Ongoing website updates
You make the changes or request separately billed development.
Sadie website chat
Available with metered AI. You manage the configuration and training.
Standard phone AI
Not included.
Connected social responses
You manage supported connections and responses. AI usage may be metered.
Review requests & responses
You manage the tools and responses. AI usage may be metered.
Unlimited AI
Not included by default. Includes a $5 monthly AI credit. Unlimited AI may be added for $147 per month.
Ongoing Sadie training
You manage it.
Platform access
Included.
24/7 platform technical support
Included for technical platform issues.
Open Office Hours
Available.
Phone, text, email, domain & carrier costs
Billed separately when used.
Custom development & advanced projects
May require a separate quote.
Choose Fully Managedif you want us to run the system, maintain the website, and keep training Sadie.
Choose Self-Managedafter your first month if you want the lower monthly platform cost and are comfortable managing the website, AI, automations, and account yourself.
What We Handle For You
Website
We build, launch, host, and manage your Go Big Formula website. Fully Managed includes up to one standard website or Sadie update request per week.
Phone AI
Sadie answers supported incoming calls, collects the customer's information and job details, and sends them to you. Live transfers, appointment booking, and custom routing require an agreed configuration.
Website Chat
Sadie answers supported website questions, collects contact information, and helps turn visitors into leads.
Connected Social Messages
Sadie responds to supported Facebook and Instagram business messages.
Reviews
Sadie helps request and respond to reviews and can help turn positive feedback into social content.
Ongoing Management
We continue training Sadie, adjusting the system, and making normal supported improvements as the business changes.
What Changes When You Manage It
Self-Managed members still have platform technical support and Open Office Hours. The difference is that Go Big Formula is no longer managing the system for you.
- Self-Managed is available only after completing the first Fully Managed month.
- Your Go Big Formula website and supported platform access continue while subscribed.
- You manage your website, Sadie configuration, automations, account, and connected tools.
- Standard phone AI is not included.
- A $5 monthly AI credit is included.
- Additional AI is metered unless Unlimited AI is added for $147 per month.
- Adding Unlimited AI does not restore ongoing management, standard phone answering, or included website development.
- Website development, advanced configuration, and custom automation work may be quoted separately.
Usage-Based and Third-Party Costs
Plan pricing covers the Go Big Formula services listed above. Some outside-provider and usage-based services are billed separately when activated or used.
- Phone numbers
- Call minutes and carrier charges
- Text-message delivery
- Email delivery
- Domains and URL registration
- Required A2P and carrier registration
- Premium workflow actions
- Specialized AI or outside AI models
- Optional premium services
Some Projects Need a Separate Quote.
Go Big Formula handles the standard work listed in your plan. Larger builds, custom systems, and advanced projects may require separate scope, scheduling, and pricing. We will always explain the work and price before beginning anything billable.
Coming Soon
Need a Different Kind of Expert?
We're building a network of independent specialists for larger or more customized projects outside normal Go Big Formula service.
Specialists will be independent providers. Their work, pricing, schedules, and agreements will be separate from your Go Big Formula membership. You will review and approve the project and price before any work begins.
Already a Member?
Here's Where to Get Help.
Ask Sadie
For quick questions and self-help.
Open Office Hours
For live help, feedback, and working through a problem with the Go Big Formula team.
View Office Hours24/7 Platform Technical Support
For account, platform, login, bug, or technical-platform issues.
Log In to Your AccountMember Hub
For onboarding, requesting changes, account access, resources, and member links.
Go to Member HubChoose How Much You Want Us to Handle.
Start Fully Managed for $397. After your first month, keep us managing everything or request Self-Managed for $147.
Month to month. No long-term contract. Usage-based services are billed separately when used.
